ondo online store

View Cart
  • SHOPPING GUIDE
  • JAPANESE
  • ENGLISH

Shopping Guide

How to Order

  1. Fill out the “Order Form” below the item that you would like to purchase, and click the “Order” button.
  2. We will inform you the payment details (PayPal) and the total amount including shipping fee, etc. by return e-mail.
  3. Upon confirmation of your payment, we will send the item. The estimated delivery date will also be informed in the return e-mail.

Payment

• Credit card (PayPal) Only

We accept the following credit card: VISA | Master | JCB | American Express
*The nominee of the credit card should be identical to the customer’s name.
*Payment options might vary from the contract between the customer and the card company.

Shipping Fee (Domestic: Japan Post, International: EMS)

Area Counties included in the area Shipping Fee
Asia Japan ¥600~¥2,500
India, Indonesia, Rep. of Korea, Cambodia, Guam, Saipan, Singapore, Sri Lanka, Thai, Taiwan, China, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macao, Malaysia, Myanmar, Maldives, Mongolia, Laos ¥900~¥6,000
Oceania, North America, Central America, Middle East Australia, Solomon, New Caledonia, New Zealand, Papua New Guinea, Fiji, USA, El Salvador, Canada, Cuba, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Honduras, Mexico, United Arab Emirates, Israel Iraq, Iran, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Syria, Turkey, Bahrain, Jordan ¥1,200~¥8,200
Europe Iceland, Ireland, Azerbaijan, Italy, Ukraine, United Kingdom, Estonia, Austria, Netherlands, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Poland, Portugal, Macedonia, Malta, Monaco, Latvia, Lithuania, Liechtenstein, Luxembourg, Romania, Russian Federation ¥1500~¥9,400
South America, Africa Argentina, Uruguay, Ecuador, Colombia, Chile, Paraguay, Brazil, Venezuela, Peru, Algeria, Uganda, Egypt, Ethiopia, Ghana, Gabon, Kenya, Cote d’Ivoire, Sierra Leone, Djibouti, Zimbabwe, Sudan, Senegal, Tanzania, Tunisia, Togo, Nigeria, Botswana, Madagascar, Republic of South Africa, Mauritius, Morocco, Rwanda ¥1700~¥16,000
*For international shipping, there is additional cost for shipping over 5kg. The actual fee will be informed by return e-mail.

Cancellation

*We do not accept any cancellation request due to customer’s personal preference.

Returns and Exchanges

We cannot refund/exchange customer damaged products or those request due to customer’s personal preference. Should you received damaged/wrong items, please contact us to ondo_online@g-graphics.net within one week from the receipt date of the item. We will promptly confirm the situation, and take necessary steps (We will absorb the shipping cost). Please note that the request of refund should be done within one week from the receipt of the items, and only for damaged/wrong items, we will refund the payment after informing how it will be done.

Note

Colors and texture of items might be seen different depending on your display.
Sizes described in the page could be slightly different from the actual sizes.

Inquiry

If you have any other inquiries, feel free to contact us to the following e-mail address:ondo@g-graphics.net

  • ondo gallery&product