ondo online store

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RepresentativeAtsushi Ikeda
Contact Details3F, Nishida Bldg. 1-4-3 Tosabori, Nishi-ku, Osaka-shi, Osaka, 550-0001 Japan
Tel. 81-(0)6-6441-3603
Fax. 81-(0)6-6441-3604
E-mail: ondo@g-graphics.net
Homepage Addresshttp://store.ondo-info.net/



Fees in addition to Item Prices

∗ Tax (8%)
∗ Delivery (depending on the delivery address)
Delivery ScheduleDelivery schedule is a term necessary for delivering each item, however, please note that it is only an approximation. May vary from order to order.
*In the case the payment is made by bank transfer, the term starts after ondo online send you a confirmation e-mail of your payment.
Although there might be the case where items are not available or the actual shipping date will be different from the estimated shipping date shown in the website, we will let you know via e-mail in those cases. As for the shipping to remote islands etc., we will contact you via telephone or e-mail and decide the delivery date.
In addition, due to natural disasters, traffic situation or any other reasons, the item may not be delivered at the specified time. Further, we will not bear the responsibility for any damage due to delivery delay caused by the delivery company.
Return Policy∗ Any return or exchange due to the customer’s personal preference, or any return in cases where the item is damaged by the customer would not be acceptable.
∗ Should you find any damaged, defective or wrong item, please contact us on ondo_online@g-graphics.net within a week from the receipt of the item. We will promptly check the situation and take necessary steps. (*We will cover the delivery charge.)
Further, only for the cases where damaged item or wrong item is deliverd, we would refund the payment after letting you know how to be refunded.
Order Change / CancelWe accept order change / cancel within 24 hours from your order. Please note that request made after that will not be accepted.
Contact for request of change / cancel your orderTEL. +81-(0)6-6441-3603
E-Mail: ondo_online@g-graphics.net
Methods of PaymentYou may choose how to pay the order from the following options:

(1) PayPal (Credit Card)
PayPal is an Internet payment system used by over 150 million people throughout 190 countries. With this system, you can pay by credit card without any service charge.
Please note that the followings:
The customer’s name should be identical to the cardholder’s name.
You will be required to submit the type, cardholder’s name, number, and expiration date of your credit card in accordance with the instruction of G_Graphics inc.
PayPal accepts: JCB, VISA, Master, AMERICAN EXPRESS
Your payment will be made under the terms and conditions of your credit card company. Your credit card will be charged upon order.

<Acceptable Payment Plans>
Installment, Revolving, Single
*Details of installment payment will vary depending on the contract between the cardholder and the credit card company.

(2) Bank Transfer
Please complete the payment by electric transfer to the bank account indicated in the auto-reply order receipt e-mail within 4 business days of the bank. (Please note that bank transfer fee must be paid by the customer) In the case where your payment cannot be confirmed within 4 business days, your order may be deemed to be cancelled.
(Please let us know after the purchase or payment if the customer’s name and payer’s name are not identical so that the payment will properly be confirmed).
Please be sure to keep the purchase number on the page shown after submitting the order.

(3) Cash on Delivery
Cash on delivery is acceptable only when the total amount is over 300 thousand yen (including tax). Please pay the delivery person in cash upon receiving your item. Please note that the extra charge for COD must be payed by the customer.

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